Terms and Conditions - Last updated: 18th November 2024

Welcome to Apply for Child Benefit ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our services, including the use of our online Child Benefit application simplification service (the "Service"). By accessing or using our Service, you agree to comply with these Terms.

1. Services Provided

1.1 Service Description:

We provide a simplified online form to collect your details, which are then automatically populated into the official Child Benefit application form sourced from HMRC's website. We will then submit the completed form to HMRC on your behalf. This service is offered for a fee as outlined on our website.

1.2 No Guarantee of Acceptance:

While we submit the application to HMRC on your behalf, we do not guarantee that your application will be accepted, processed, or approved by HMRC. The decision rests solely with HMRC.

2. User Responsibilities

2.1 Accurate Information:

You agree to provide true, accurate, and complete information when using our Service. You are responsible for ensuring the accuracy of all details entered into the simplified form. We will not be liable for any errors or omissions in the information you provide.

2.2 Submission of Information:

By submitting your details to us, you authorise us to use that information to populate and submit the Child Benefit application form on your behalf. You confirm that you have the legal right to provide the information you submit.

2.3 Eligibility:

You confirm that you are eligible to apply for Child Benefit and that you meet all criteria outlined by HMRC.

3. Fees and Payments

3.1 Service Fee:

Our service is subject to a fee, which will be displayed on our website at the time of service use. By using the Service, you agree to pay the applicable fee.

3.2 Payment Terms:

Payment for the Service is due at the time of submission. Payments are processed through [Payment Processor], and we accept [list payment methods accepted]. You agree to pay all fees in accordance with the payment terms set forth at the time of the transaction.

3.3 Refund Policy:

Under the Consumer Contracts Regulations 2013, you have the right to cancel your purchase and receive a full refund within 14 days of placing the order, provided the service has not been fully completed. However, once we have submitted your application to HMRC on your behalf, the service is considered complete, and the right to cancel and request a refund no longer applies.

4. Data Protection and Privacy

4.1 Data Collection and Use:

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws. By using our Service, you consent to the collection, use, and processing of your personal information as outlined in our Privacy Policy.

4.2 Data Retention:

We will retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, and in compliance with our legal obligations.

4.3 Data Security:

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Intellectual Property

5.1 Ownership of Content:

All content, including text, graphics, logos, and the structure of the website, is owned by us or our licensors and is protected by copyright and intellectual property laws. You may not use any of our content without our prior written consent, except for personal, non-commercial purposes.

5.2 Use of HMRC Materials:

The official Child Benefit application form and related materials are the property of HMRC. We use these materials solely to complete and submit applications on your behalf, and any use of these materials is strictly for the purpose of providing the Service.

6. Limitation of Liability

6.1 No Liability for HMRC Decisions:

We do not accept responsibility for HMRC's decision regarding your application. We make no representation or warranty as to the outcome of your application.

7. Amendments and Termination

7.1 Right to Amend:

We reserve the right to modify, update, or discontinue our Service at any time, without prior notice. We may also revise these Terms and Conditions from time to time, and any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

8. Governing Law and Dispute Resolution

8.1 Governing Law:

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

8.2 Dispute Resolution:

In the event of a dispute, we encourage you to contact us directly to seek an amicable resolution. If the dispute cannot be resolved, it will be referred to the exclusive jurisdiction of the courts of England and Wales.

9. Miscellaneous

9.1 Force Majeure:

We will not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, natural disasters, or technical failures.

9.2 Entire Agreement:

These Terms, along with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and us regarding the use of the Service.

10. Third-Party Providers

10.1 Reliance on Third-Party Services:

To provide our Service, Apply for Child Benefit relies on third-party providers for various aspects of the service delivery, including but not limited to form creation, data processing, payment processing, and form submission.

Privacy Policy

For more details on how we collect, use, and protect your data, please refer to our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us.